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Our Refund Policy; 100% Satisfaction Guaranteed!
StudyMEDIC Academy P Ltd (hereafter mentioned as StudyMEDIC or the COMPANY or WE), an award winning training provider for national and international premier medical courses; follows a set of very transparent refund policies which are clearly written below.
We understand that, sometimes things may go wrong from either side –from the students’ or from the company’s side. So, we do consider requests for refund on valid reasons. Under any circumstances, we keep cent percent transparency in all our policies.
Our refund policies clearly indicate the circumstances under which you can get the refund and which you cannot request. These policies also explain the circumstances in which you remain ineligible for a refund.
All applications for refunds shall be scrutinized by the Company which also holds absolute authority to approve or disapprove student’s requests for refunds. The company may initiate the refund if reasons are found valid and may reject if the reasons are not satisfactory. We have no hidden charges for refunds and under all circumstances; we strive hard to provide 100% satisfaction to our customers/ students.
Though our refund policies vary depending on the mode of subscription, our policies are applicable to each course, subscription of course products, and any other paid service we offer. Students can request a refund under the following circumstances.
Students can request a refund for the subscription amount under the following scenarios.
No refund requests shall be approved-
We may cancel or terminate your subscription if anyone else other than you is found accessing our services with your login credentials which we provided for your use. Our subscriptions are for SINGLE USE and only the SUBSCRIBER /STUDENT alone should access our products and courses.
Sharing the login credentials to other persons goes against our policy. We may cancel the access to our product or course to students who violate this rule. Under this circumstance, no refunds will be issued. Students should secure your account/subscription with proper authorization.
Any breach of our policies will result in termination of our service with no refund. Securing one’s account remains the prime responsibility of the student. He or she shall not share his login credentials to anyone else under any circumstances without the prior consent of the company.
How Do I Get Payment Back?
Once your request for refund is approved, the company will initiate the refund either to your bank, credit card or the original method of payment.
Will I get the full amount in refund?
The bank charges will be deducted from the principal amount when we initiate the refunds. Tax fees are also non-refundable.
How Can I Request a Refund?
You can request for a refund by filling out the following form. *FORM HERE*
Can I get a refund in another currency?
The company provides you a refund in the same currency which was used by the student at the time of purchase. No requests for repayment in another currency will be accepted or approved.
How long refunds take?
Once your request for refund is approved, the company will initiate the refund process on the same day or on the next working day. Refunds will normally take 30 to 45 working days, but may vary depending on your bank’s policy.
What If I am not eligible?
Under such situations when the student is found ineligible for the exams either due to a failure by the student in submitting the required forms in time or due to any other reasons for which StudyMEDIC has no role to play, the company is not liable to pay any refunds. However, the company holds a special provision for them to join our next batches for the course they have already paid for. This special provision is applicable only if the student has not accessed any of our course library products or attended the classes.
What if I postpone or reschedule my exam?
If you have decided to postpone or reschedule your exam, the company is not liable to make any repayment to you. However, the company holds a special provision for you to join our next batches only if the student has neither accessed our course library products nor attended our classes.
Important Notes to Read & Remember
The discretion of approving or disapproving the refunds is solely entitled with the company. The company will scrutinize each request for refunds and will approve or reject only on valid reasons. We request you to carefully read the entire policy before you make the purchase, so as to avoid all sorts of future hassles.
All special offers and discounts are valid for a certain period of time alone. Once the period is over, the validity of that offer also ends. Hence, we urge all students to read the following clauses of refund policy before they make payment to subscribe or enrol to our courses.
"Thank u all mentors for ur efforts. U people guided so well with references, the mocks and everything. "
Dr. Sara Shahid
"I have no words to express my feelings regarding the unlimited support of all mentors throughout the course. "
Dr. Saima Munir
"Thanks a lot all the mentors. Your Lectures, Daily MCQs and Mock cleared out concepts. Thanks a lot. "
Dr. Shaista
"I am really very happy that I joined this group because of continuous support of mentors who were always available to clear our concepts by sharing evidence based references by giving us tips of solving MCQs. Especially they really forced us to read question 2 to 3 times which really helped me exam in marking the correct option.I am thankful to all the mentors & StudyMRCOG team. It was a great experience. "
Dr. Fathima Khan
"I am Dr. Myra Ahmad, joining this group was one of the best decisions i ever took. I am so thankful to all my mentors. They equally put so much input and hardwork in making a timetable for us, presenting such beautiful presentations with so much clarity. And were so co operative in solving our queries. Mcq discussion helped a lot in solving the ambigous problems that we had. Thank you. I shall definitely recommend this group to my other fellows. "
Dr. Myra Ahmad
"I don't have words to thank all your team, you and your team were available 24/7and helped every participant. Especially your sincere response and guidance. "
Dr.Nasreen Ali
"Thank you so very much Dr Tazeen! It wasn't possible without your guidance and continuous support May Allah Bless You! "
Dr. Aqsa Arshad
"Dr Khadeeja Rahman Afridi, Gynae B LRH Peshawar. It was an amazing opportunity to join the group. It helped me a lot regarding how to study, material for written exam, how to organize myself in that critical time, Full bloom discussions and valuable comment and explanations of Dr. Tazeen and Dr. Sara Kiani. I think it won’t be possible without this group. I thank each and every member of this group who contribute to my success. May Allah bless you all with happiness and prosperity! One thing more I really love the way Dr. Tazeen called us Ghadoooooo… Love you "
Dr. Khadeeja Rahman Afridi
"Thank u so much all the group members may Allah bless u all. "
Dr. Mehak Fida
"Thank you so much ma’am. I am Dr. Madiha Nawaz, working in DHQ Hospital Rawalpindi. It was one good experience to join StudyFCPS. It’s very difficult to manage calls and studies side by side. But with the help of all mentors, I made it possible. "
Dr. Madiha Nawaz
"Well, I joined this group by recommendation of my seniors. Overall experience was excellent. Through this group I get answers of my queries. Dr. Tazeen ma'am helped us a lot by giving detail audio note to our queries. Thank you so much ma'am. The best thing was mini mock exam. I suggest that it should be on monthly basis n then the whole test should be briefly discussed by mentors. Secondly, there should be a proper schedule of topics discussion by mentors. Thanks to all mentors & group members. "
Dr. Afshan
"All the mentors are cooperative and explain every query, basic concepts very well. Good experience. Haven’t done study in this pattern never before but it was good specially audio explanations of Dr. Tazeen. Thank you all… "
Shadab
"Thank you so much Dr. Tazeen ma’am and this group for support and clearing our queries. You people are great. It was not possible without your support. Love u all!!! "
Dr. Nusrat Barkat Shah
"I am Dr Sumayya, working in Khyber Teaching Hospital Peshawar. Jazakumullah all my respected mentors, May Allah bless you all (ameen). It was a great experience with StudyFCPS .It was a difficult time for me but with the help of all mentors especially Dr. Tazeen Allah bless me with this success. I appreciate and acknowledge your selfless efforts. Once again jazakillah Dr. Tazeen... a great lady, Mashallah, may Allah be with you always (ameen). "
Dr. Sumayya
"Thank you Dr. Tazeen and all leaders of this group and its very helpful members. This study group is very informative and very helpful. Best experience… Now ma’am, please help for TOACS VIVA Exam. Thank you ma’am "
Dr. Asifa
"It's a good platform for me to discuss my queries. Thanks Dr. Tazeen… You were always there to answer to our repeated questions. "
Hafsa
"Most informative group for IMM and other exams… Dr Tazeen always said ‘pahle theory ache se cover karo, phir har chez aegi.’ Ye lfz ap k best hn ap ne theory padhai h jese spoon feeding karwai. I just love this... again thank you so much this success is just because of u my dear.. A big congratulations on your group's success. "
Dr. Mahrukh
"No doubt, Dr. Tazeen and team are doing a great job for all of us - not only for theory, but also for VIVA. After attending her diabetes session no need to read it from anywhere. "
Dr. Naz
"Thank you Tazeen ma’am and all leaders of this group. It’s very helpful study group. Yes ma’am, this group very informative and very helpful. Best experience. Now ma’am, please help for TOACS VIVA Exam. Thank you ma’am… "
Dr Asifa
"Thank You so much Tazeen ma’am and all the leaders of this group. I wanna say you bundle of thanks for the time you gave and your way of teaching and discussing every single MCQ is really awesome and appreciable. I’ll personally recommend this group to everyone IA. Thank you every member of this group. "
Dr. Saman Hafeez
"I listened to those audios and MCQs answers told in group by your team, I followed them. As I followers that group for short time I don't know anyone over there but yeah I know you so that's why texting you personally thank you I cleared my written IMM. As I joined that group only through your FB post and I was completely blank during those days. Thanks "
Dr Sidra
"Myself Dr Tooba Ali.. I joined StudyFCPS group for IMM prep. It was the best group... Everything was perfect, especially Tazeen ma’am. "
Dr. Tooba Ali
"Thank you so much Dr Tazeen for your support ma’am. Group was very helpful and was always available to sort out queries. "
Dr. Mehwish Hameed
"I am Dr Abida. I would like to share my experience with StudyMEDIC team.i joined this because me and my friend needed a group.i am sharing it with immense pleasure that this group had been very helpful .It was an amazing effort..oncology.,urogynae and labour were just fun after that. Before my exam attended 2 days course also conducted by our very talented mentors. They covered obs and gynae in just 2 days..quick revision.which I think is a big achievement.I dedicate and link my success with study medic team specialy Dr Tazeen,Dr anikah,dr kiran, Dr Rashida and also thanks to the IT people.who helped alot..I highly recommend StudyMEDIC to my friends. Thank you"
Dr. Abida
"Assalam alaikum I m Dr hina yousafzai candidate of imm 2nd aug 2022 I joined dr tazeen's paid group which helped me alot. They made my concept so clear about each and every Mcqs. I m really thankful to all mentors Dr kiran jabeen dr rashida Dr aniqawaqar and specially Dr Tazeen. All mentors are really nice and hard working I m very glad that I joined StudyFCPS they also arranged a mock test there all sessions are so fruitful.. I highly recommend Dr tazeen's paid group and kindly join StudyFCPS as soon as possible.. Once again thanks to All mentors"
Dr. Hina Yousafzai
"Dr tazeen Thankyou so much for making contraception topic understandable.....u made my concepts clear....I used to cramp this topic but now everything make sense..... Thank you"
Dr.Maria Nabeel
"Alot of prayers from the core of my heart for ur academic as well as psychological support.u r the best teacher. "
Dr. Sadia Kashif
"Thank you StudyMEDIC..thank you Dr. Tazeen...contraception was the most difficult topic for me..thinking on simple things alotand wasted alot of time.. but you made it very clear...thanks alot for putting soooo much effort..may Allah make all of us succeed in this exam and make your all wishes come true..ameen "
Dr. Bakhtawar Fatima
"Thank You Dr Tazeen for putting up great time and effort and making exam preparation easy for us."
Dr. Anum
"Thank You so Much Dr Tazeen for these thoughtfully arranged lectures .. you have made understanding this topic easily. Can't thank You enough."
Dr. Anum
"Dr tazeen...........I just don't know how to thank you for so much hardwork,u did for us......it was like a cake in the plate.........u presented and all we have do is sit back and gobble it....... No question will be dropped after 2 days session"
Dr.Maria Nabeel
"Thankyou so much Dr.tazeen,from now on Oncology will not give us tough time........its all because of u and StudyMEDIC..... lots of love and prayers for u......."
Dr.Maria Nabeel
"It was quite lengthy and comprehensive lecture by Dr tazeen Bt v good informative. All medical disorders explained in a comprehensive way"
Dr.Sadia Kashif
"@~Dr Tazeen...very good Nd informative session.....madam ur great.. @@ u hav made oncology and urogynecology...very easy for me...Allah..apko es Ka ajir de ..ameen sum ameen...Allah keray ab exam hum sab ak clearhoajie..ameen.."
Dr. Ibraheem Khan
"Duh!!! Oncology made easy too!!! A lot of exam oriented stuff in a single lecture. Dr Tazeen you put the ocean of oncology in a nut shell... Thanks a lot..."
Dr.Beenish
"Duh!!! Oncology made easy too!!! A lot of exam oriented stuff in a single lecture. Dr Tazeen you put the ocean of oncology in a nut shell... Thanks a lot..."
Dr.Beenish
"Thank you Dr Tazeen you have really worked hard for these sessions and they will definitely help us in passing exam. In Sha Allah"
Dr. Anum
"It was an excellent session.v beautiful comprehensive slides beautifully explained by Dr. Tazeen"
Dr.Sadia Kashif
"Dr Tazeen...no words to thank you for your efforts..thank you sooo much...we are lucky to have you as our mentor..I believe on Allah inshAllah all of us will pass this exam with your strong support...JazakAllah. "
Dr.Abida
"Thank you so much Dr. Tazeen for your continuous support. I joined both one month MCQ group and 7 day revision group. Both help me a lot in passing my exam, especially the revision group was so so so good. You make us prepare for exam on a new pattern and clear our concepts by advising us again and again. You help us to prevent every small mistake that we do in exam . We can hear your voice during exam, that read question twice, there is no hurry, stay focused. I just love the way of your teaching."
Dr Maryium Ali
"Very stimulating lecture and brilliantly taught which helped me to accept the new knowledge quickly.. love u Dr. Tazeen Thank you so much Mam"
Dr. Tazeen Ashraf
"@Anikah Waqar doing the topic ourselves is boring and tiring.....but studying with you and taking session is nothing but keen learning and clearing the concepts"
Dr. Anikah Kanwal
"@Dr Tazeen A~ ...passed allhumdullilah..thanku..so much madam.. for everything..."
Dr. Abida
"Dr sidra kashif, from swat, I joined studyMedics 4 months course in April, then 7 days crash course, all mentors are very kind hearted and helpful. I believed on study medics in my busy schedule. All lectures, sessions were very detailed and conceptual. My trust on Allah, and by his mercy I passed exam. Thank u studyMedics."
Dr Sidra Kashif
"Dr Maria Iqbal, From Multan, I joined Study Medic long theory coarse for 4 months,than 7 day crash coarse, mcqs' discussions.....all the lectures and sesssions were well organised and relevant to the exam..... Mentors were very kind helpful around the clock from day 1 till exam.....each and every aspect of the topic was discussed in detail and made easy to digest and apply knowledge to solve questions.....I thank Allah and study medic to make me pass this exam with full confidence....I m looking forward for extended toacs preparation with study medic......thanks to each and every member of study medic team....."
Dr Maria Iqbal
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